Author : VictorXu

【1】Product Model(Version) All SD/PTZ series from Dahua 【2】Description of the problem You may need to reset password or refresh the flash of Speed Dome or PTZ. This file is to guide you how to reset in hardware 【3】Problem Processing (Root Cause) N/A. 【4】Solution 4-1 Precondition The SD card may change position due to different block ..

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DND Setting This function is disabled by default. When it is enabled, there would be no call reminder on VTH. So you may miss the call under this mode by chance. But the call info will be recorded during this period. Steps: Go to Setting(Short press and input device password to enter). Tap DND. Enable ..

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Send message on Express Step1: Enter Video Intercom Step2: Click release information Step3: Click add new message Step4: choose which devices you want to send a message Step5: Input title and content Step6: send You can check whether your message send successfully in boxed area. Send message on VTO Website: Step1: Household Setting Step2: Publish ..

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Issue card on VTO terminal First you need to set project password on VTO website. Note that you cannot save successfully unless fill in all kinds of password. Configuration: Local setting à Access Control à Local Step1: Enter advanced setting on VTO by input “*(project-password)#” Step2: Enter User Registration Step3: Add user (contains Fingerprint & ..

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This function is used for capturing snapshot when someone is calling VTH from VTO or unlocking door. You can set it on VTO website. Configuration: Local Setting à Basicà Events menu à Confirm Please refer to Fig.1 for details. Video and audio message and recording require SD card inserted into VTH or FTP server configured ..

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1. Add IPC on VTH: Tap in the monitor icon and choose IPC, filling the IP, username, password of IPC. Name it as you like. Remain the port as default. Then you can monitor on the VTH. You can also add the NVR channel on VTH, for example: Remember to select channel number as the ..

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When the device has worked for a long time, you can set to automatically restart the device during idle time, such as setting to automatically restart the device every Monday Step1: Select “Operation and Maintenance> System Maintenance> Equipment Maintenance”, select “MON”, and click “OK&#822..

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