1.Install ONVIF Device Manager software Onvif Device Manager software is a basic onvif test tool, if you find some problem when the third brands IPC or NVR connect to our device by onvif protocol ,you need use this software to test the third brands device first to make sure it is support onvif protocol. 2.ADD ..
Thank you for contacting Dahua Support. We would like to help you solve the problem you are having. Can you please provide the serial number (SN) of the device? By tracking the SN number, we can find you the distributor and provide you a better service. If you have trouble finding product SN number, you ..
Prerequisites VLC media player IP camera for test, IP.1.1.65; Account RTSP port open Encode mode must be H.264 instead of H.265 Step by Step Instruction Download and install VLC software, you can download it in VLC homepage, please find the link below: http://www.videolan.org/ 2.Open the VLC and click “Media”–>”Open Network Stream” 3.Enter the command “rtsp://10.1.1.65:554/live” ..
After setting calibration and parameters for smart track, the tracking speed dome can automatically link to a corresponding position and track an object till it is out of the monitoring range or the set tracking time is reached when the intelligent rules for panoramic camera triggers an alarm Setting Calibration Parameters for Smart Track The camera ..
When the time of the login fail exceeds the configured max time by inputting incorrect password, system will execute the alarm linkage. Step1: Select Setting>Event>Abnormality>illegal access Step2: Click enable to start the illegal access detection function. Step3: Set the time of Login error from 3 to 10. Once the time of incorrect password exceeds the set login error number, ..
【1】Product Model（Version） All SD/PTZ series from Dahua 【2】Description of the problem You may need to reset password or refresh the flash of Speed Dome or PTZ. This file is to guide you how to reset in hardware 【3】Problem Processing (Root Cause) N/A. 【4】Solution 4-1 Precondition The SD card may change position due to different block ..
【1】Product Model（Version） Model: any model;Version: any version; 【2】Description of the problem The zoom function of the camera is normal, but it is blurry on the left side of the image (as shown in Figure 1.7), part of which may be the lower left corner or the upper left corner, and the performance is most obvious ..
【1】Product Model（Version） SD model: DH-SD60230T-HNI SD firmware version : DH_SD-Eos_MultiLang_PN_Stream3_V2.623.0000000.17.R.190119.zip 【2】Description of the problem Customer add device of DH-SD60230U-HNI to Milestone Platform ,the normal recording is working , but the ANR function is not working .The SD also support SD card, the offline recording is in the SD card, customer want ANR function to the Milestone platform. ..
【1】Product Model（Version） SD6AE230F-HNI 【2】Description of the problem This file is for preparation of PTZ to do radar smart tracking before calibration 【3】Problem Processing (Root Cause) 【4】Solution 4-1 Precondition 4-2 Step by Step Instructions(1) Before calibration,you need judge whether PTZ installation is suitable for linkage monitoring of Radar&PTZ.1、 Use PTZ IP address to login in via Web.2、 ..
【1】Product Model（Version） AI PTZ【2】Description of the problem If you find that your AL PTZ can’t trigger any AI function, such as IVS or face detection. At this time, you can try to apply for the new AL license for this PTZ. 【3】Problem Processing (Root Cause) This is a firmware bug which will occurs in the ..